Delivery & Returns
FREE delivery on all orders over £75
Standard delivery P&P prices:
Small parcel £1.95
Medium parcel £2.95
Large parcel £3.95
You can check the delivery charge of an order by adding the item or items to your basket.
All deliveries will be safely sent with Royal Mail. Higher value orders are sent via Recorded, Special delivery or a courier service, so a signature will be required.
Delivery on non-personalised items will be within 2-4 working days. Delivery on personalised wedding stationery will be within 1-2 weeks of PDF approval. Delivery on all other personalised items will be within 5 working days of placing your order. All items on one order will be sent together.
During busy periods these delivery times may differ - so if an order is needed by a certain date please do let us know.
All Wedding in a Teacup items that are not personalised come with a 14 day money back guarantee. We hope that you are delighted with your purchase, but if you would like to return an item to us please contact us within 7 days of receiving your order for our returns information. We cannot accept returned goods that have been opened or used in any way.
We cannot accept the return of any personalised items as they can't be used again - but if you feel that the bespoke items you have received are faulty or not fit for purpose, please contact us immediately. To be extra sure about an invitation a sample can be ordered before placing your order. You can also order a single one of our small bespoke items to consider before placing your full order.