FAQs

Frequently Asked Questions…

Personalised Wedding Stationery

How will you get the details for my bespoke wedding stationery?

How soon should I place my bespoke stationery order?

How do I approve my PDF proof?

When will my stationery be sent to print?

Will my bespoke stationery look like it does on screen?

Does your wedding stationery include envelopes?

Can I change the colour, typeface, design or wording of your wedding stationery?

How many invitations should I order?

How do I make up my DIY charm invitations?

A note on postage...

Other Personalised Goodies

Will I get a PDF proof for other bespoke items, such as the jam favour stickers?

Delivery Prices

Within the U.K.

Europe & Rest of World

Delivery Times

How do you send your items?

How long will my items take to arrive?

International delivery

Returns

Can I return bespoke items?

Can I cancel my bespoke order?

Can I return non-bespoke items?

How do I return my items to you?